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Clear Water Pool Solutions, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including when you use our services, visit our website, or communicate with us in any way.
1. Information We Collect
We may collect the following types of information:
Personal Information:
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Name
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Email address
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Phone number
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Service address
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Billing address
Payment Information:
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We do not store your financial account numbers.
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Please refer to the privacy policies of Stripe (Stripe Privacy Policy) and Zelle (Zelle Privacy Notice) for more information on how your payment data is handled.
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Service Information:
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Records of the services provided (e.g., dates of pool cleaning, maintenance notes, equipment installed)
Communication Data:
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Correspondence via phone, email, text, or through third-party service providers
2. How We Use Your Information
We use your information to:
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Provide and manage our pool services
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Process and record payments
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Communicate with you about service updates, appointments, or account matters
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Respond to inquiries or customer service requests
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Maintain accurate service records
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Comply with legal obligations
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3. Sharing of Information
We do not sell your personal information. We may share your data for the purpose of or with:
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Service management and scheduling
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Secure online payment processing
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Your bank or financial institution, in the case of Zelle transactions
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Service providers and contractors, only as necessary to perform our services
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Government authorities or legal entities if required by law
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4. Data Security
We take appropriate steps to protect your personal information. We use secure third-party platforms to handle sensitive data. While we take precautions, no method of transmission over the Internet or storage system can be guaranteed 100% secure.
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5. Third-Party Links
Our communications or website may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
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6. Your Rights and Choices
As a Florida resident, you have the right to:
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Access and review the personal information we have collected about you
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Request corrections to inaccurate information
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Request deletion of your personal data, subject to legal and contractual obligations
To exercise any of these rights, please contact us using the information below.
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7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently received information from a child, we will delete it promptly.
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8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: